Cloud PBX

Enjoytalk Cloud PBX is a new-generation enterprise intelligent communication solution launched by Enjoytalk based on cloud computing technology. Through the SaaS model, it provides professional enterprise-level communication services, integrating voice calls, video conferencing, instant messaging, intelligent customer service, and other functions to help enterprises achieve efficient internal and external communication without the need to deploy local hardware equipment, ready to use instantly.

Enjoytalk Cloud PBX has significant advantages:

• Zero hardware investment No need to purchase expensive PBX equipment and servers
• Quick deployment Customer can be set up in 5 minutes and go live the same day
• Flexible scalability Extension numbers can be adjusted flexibly with business growth
• High intelligence Integrated AI speech recognition and intelligent routing technologies
• Low maintenance cost Enjoytalk is responsible for system maintenance and upgrades, zero enterprise operation
• Mobile office friendly Fully supports remote work and mobile work scenarios

The activation process is simple and efficient:

• Online consultation Visit enjoytalk.ai or call 400-xxx-xxxx for consultation
• Needs analysis Professional consultants learn about the company’s scale and communication needs
• Solution development Provide customized solutions and quotations
• Sign and activate Sign the service agreement, system automatically activates account
• Configuration training Professional engineers assist in system configuration and staff training
• Official launch Complete testing and acceptance, officially put into use

Adopts a transparent and flexible billing model:

• Basic package Monthly fee includes a certain number of extensions and basic features
• Call charges Charged by actual usage time, with multiple call packages available
• Value-added services Advanced features on-demand, such as AI customer service, advanced analytics, etc.
• Custom development Customized development services according to special requirements
• Transparent billing Support online bill inquiry, no hidden charges

Multiple technical guarantees for service quality:

• Cloud infrastructure Built on top cloud platforms such as Alibaba Cloud and Tencent Cloud
• Intelligent network optimization Intelligent routing algorithm automatically selects the best call path
• HD audio technology Use HD audio codecs to ensure call clarity
• Disaster recovery backup Multi-region deployment, 99.99% system availability guarantee
• Real-time monitoring 24/7 system monitoring, second-level fault response
• SLA service commitment Provide Service Level Agreement to ensure service quality

Enjoytalk provides comprehensive technical support:

• 24/7 Support Phone, online customer service, ticket system multi-channel support
• Dedicated account manager Enterprise customers are assigned a dedicated account manager for one-on-one service
• Online help center Detailed product documentation, video tutorials, FAQ
• Remote technical support Professional engineers provide remote assistance and troubleshooting
• Proactive inspection service Actively monitor system status and regularly optimize configuration
• Professional training services Provide training for system administrators and end users

Fully supports retention and use of existing numbers:

• Number migration Supports seamless migration of 400 numbers and landline numbers
• Multi-number management Can bind multiple company phone numbers to the same system
• New number application Can assist in applying for new 400 numbers or local numbers
• Flexible call rules Flexible configuration of incoming call handling rules for different numbers
• Professional migration service Provides one-on-one technical support to ensure zero interruption during migration

Enjoytalk perfectly supports remote work scenarios:

• All-platform client Provides Windows, Mac, iOS, Android clients
• WebRTC technology Supports direct browser usage without software installation
• Mobile binding as extension Personal phones can be bound as company extensions
• Company number display When calling externally remotely, shows the company number
• Permission control Admins can flexibly set permissions and functions for remote work
• Unified communication experience Integrated experience of voice, video, and messaging

Adopts financial-grade security protection standards:

• End-to-end encryption Full AES256 encryption for call content and data transmission
• Multi-factor authentication Prevents unauthorized access
• Granular permission control Detailed permission control, traceable data access
• Authoritative security certifications Certified by ISO27001, MLPS Level 3, etc.
• Multi-region backup Multi-regional data backup, RPO ≤1 hour, RTO ≤4 hours
• AI security monitoring AI-powered security threat detection and protection

Enjoytalk provides comprehensive technical support:

• 24/7 Support Phone, online customer service, ticket system multi-channel support
• Dedicated account manager Enterprise customers are assigned a dedicated account manager for one-on-one service
• Online help center Detailed product documentation, video tutorials, FAQ
• Remote technical support Professional engineers provide remote assistance and troubleshooting
• Proactive inspection service Actively monitor system status and regularly optimize configuration
• Professional training services Provide training for system administrators and end users